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Refunds are available in the following situations:

1.The goods have not been dispatched

2.Items not delivered

3.After receiving the goods, I feel that the quality is not satisfactory, there is product damage, and the size is found to be inappropriate

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items


To complete your return, Please inform the customer service in time, and the customer service will deal with it for you immediately.

If you want to receive a refund immediately, please do not initiate a dispute,After dispute is initiated, the refund will take about 30 days to complete, please contact customer service, we will refund as soon as possible


Please contact customer service, customer service will handle it for you immediately

Need help?

Contact us at {email} for questions related to refunds and returns.